Privacy Policy

1. Information We Collect

We only collect information strictly necessary to evaluate your engineering requirements, deliver quotations, and fulfill sample requests:

• Business Contact Information: When you submit a request, upload a BOM, or reach out via email or messaging platforms, we collect your business name, corporate email address, phone contact details, and physical delivery address for sample kits.
• Proprietary Engineering Data (BOM & Schematics): Files uploaded through our Fast-Track BOM audit engine (e.g., .xlsx, .csv documents containing part numbers, descriptions, usage volumes, and target pricing).
• Automated Log & Device Data: Technical details such as your IP address, browser type, referral URLs, and interactions on our interactive parametric tools, collected via standard analytics cookies to optimize site performance.

2. How We Use Your Data

We process your data strictly under recognized legal bases (Contractual Necessity and Legitimate Business Interests) for the following purposes:

• Performing pin-to-pin cross-referencing and technical parameter verification (e.g., dynamic ESR and impedance curve matching).
• Generating competitive cost-down quotations and commercial alternatives.
• Dispatching free component engineering sample kits to your specified facility.
• Conducting direct engineering-to-engineering technical follow-ups regarding your hardware development cycle.

3. Protection of Uploaded BOMs & Confidentiality

We recognize that your Bill of Materials (BOM) contains sensitive intellectual property regarding your upcoming hardware designs:

• Internal Evaluation Only: All uploaded BOM files and design documentation are treated as strictly confidential and accessed solely by our authorized engineering and sourcing specialists.
• No Reselling or Data Harvesting: We never sell, monetize, or publicly disclose your engineering BOMs. Any supplier-side price validation is performed on an anonymized, part-by-part basis with all corporate identifiers stripped.
• Mutual Non-Disclosure Agreement (NDA): If your project requires formal legal protection prior to submission, we are prepared to execute a mutual NDA. Please contact us at [email protected].

4. Data Sharing and Third-Party Disclosures

GenyX does not sell, rent, or trade your personal or technical data. We share necessary details only with vetted service providers supporting our operational execution:

• International Logistics Partners: (e.g., DHL, FedEx, UPS) solely to deliver physical sample reels and prototype kits.
• Hosting & Security Providers: Enterprise cloud infrastructure equipped with SSL/TLS 256-bit encryption for secure file transmission and data hosting.
• Legal Compliance: When strictly mandated by applicable laws, regulations, or enforceable governmental requests.

5. International Data Transfers & Security

Because GenyX serves a global customer base with operations linked directly to manufacturing centers in Asia, your data may be transferred, processed, and stored across borders. We implement robust technical and organizational safeguards—including role-based access restrictions, firewall protection, and transit-level encryption—to ensure your proprietary data remains safe at all times.

6. Your Rights (GDPR & CCPA Compliance)

Depending on your jurisdiction (including the European Economic Area, the United Kingdom, and California), you possess specific rights regarding your personal information:

• Right of Access & Portability: Request a copy of the personal information we hold about you.
• Right of Rectification: Request correction of any inaccurate or incomplete details.
• Right to Erasure ("Right to be Forgotten"): Request the permanent deletion of your contact information and all uploaded BOM files from our records at any time.
• Opt-Out: Opt out of receiving engineering newsletters or follow-up communications at any time.

To exercise any of these rights, please submit a written request to [email protected]. We will process and confirm your request within 30 days.

7. Retention Period

We retain your commercial inquiry data and BOM files only for as long as necessary to fulfill the quoting process, maintain active order histories, or comply with commercial tax and accounting regulations. You may request immediate deletion of non-transacted BOM records upon receipt of your final quote.

8. Contact Us

If you have questions, feedback, or data privacy requests concerning this policy, please reach out directly:

• Entity: GenyX Technology Co., Ltd.
• Data Privacy Desk: [email protected]
• Direct Engineering Support: [email protected]